BHM Golf Customer Testimonial BHM Golf Customer Testimonial
| David Robinson 10:15 AM 15-Jun-10 |
| Overall Satisfaction: 4
Pricing Of Products: 5 Likelyhood Of Future Purchase: 5 Shipping And Delivery Process: 2 Customer Service: 4 |
| When I originally placed my order for a Bushnell Rangefinder there were some communication issues between BHM and Bushnell that led to the delay in me getting my order. I tried contacting Bushnell directly and quickly discovered that they are the source of the problem not BHM. After numerous failed attempts by BHM and myself in trying to get Bushnell to take care of their Customers BHM offered to substitute another Rangefinder and honor the price that I originally agreed to pay. I went with the Leupold GX 2. WOW! It’s a far superior product than the original Tour V2 (w/ slope) so I would like to say “thank you” to BHM for picking up the slack and taking care of their Customers. And also an additional “thank you” to Bushnell for your lack of communication and delaying my order long enough to find a better product. I will definitely order through BHM again. |
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Customer Bill Of Rights
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
Surcharges Explained
A surcharge Has Nothing To Do With Shipping.
Surchages Will Apply On ALL Oversize Dimensional Weight Packages
Golf Bags $20.00
Box Sets $20.00
Sets Of Irons $10.00
All Surcharges Are Subject To Change By BHMGOLF At Anytime. This Will Be Noted Fully Before You Buy Any Product. The Surcharge Applies To Instore Pick-Ups On Larger Items.
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