BHM Golf Customer Testimonial BHM Golf Customer Testimonial
| Leonard Dumaguin 09:45 PM 15-Sep-10 |
| Overall Satisfaction: 5
Pricing Of Products: 5 Likelyhood Of Future Purchase: 5 Shipping And Delivery Process: 4 Customer Service: 4 |
| I have to admit I was a little worried after placing an order on Friday of labor day weekend for a golf bag, especially after reading a bunch of bad reviews on other sites. First, the next morning I received an email saying that my order went through and a tracking number to go along with it. I checked the tracking number and it wasn't registering on UPS. So patiently, I waited til Tuesday and it finally registered that evening. I got my bag a week later as stated by UPS. Great prices! Customer service could use a little work but other than that I couldn't be happier with the final outcome. |
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Customer Bill Of Rights
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
You Have A Right To:
1. Receive Prompt And Courteous Service
2. Place Order Through Secure Website
3. Not Be Charged For Items Unless We Have Them In Stock
4. Not Be Charged For Items Until They Have Been Shipped
5. Receive Ordered Items Within 7 -10 Business Days
6. Receive A Delivery Date And To Be Notified Immediately If We Are Unable To Meet The Promised Delivery Date
7. Cancel Your Order If We Are Unable To Meet The Promised Delivery Date
8. Receive A Tracking Number For Shipped Items
9. Not Be Charged For Shipping Unless The Charges Were Fully Disclosed To You When You Order The Merchandise
Surcharges Explained
A surcharge Has Nothing To Do With Shipping.
Surchages Will Apply On ALL Oversize Dimensional Weight Packages
Golf Bags $20.00
Box Sets $20.00
Sets Of Irons $10.00
All Surcharges Are Subject To Change By BHMGOLF At Anytime. This Will Be Noted Fully Before You Buy Any Product. The Surcharge Applies To Instore Pick-Ups On Larger Items.
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